Questions to Ask When Considering Which Pet Health Insurance to Buy

We all love our pets and many consider their pets to be their furry children. When they get sick we want to be able to take care of them properly. With technological advances in veterinary medicine, much more is available now in both diagnostics and treatment. Procedures such as MRI's, CAT scans, chemotherapy, and radiation treatment are all common but they can be quite expensive. Many people are now considering pet health insurance to help with the costs. It is important to ask the correct questions when interviewing companies that offer this insurance, so you know what you're getting.

Pet health insurance is different from "human" health insurance in the way that with pets, the doctor is paid first and then the pet owner is reimbursed by the insurance company. There are several companies offering pet health insurance in the United States and they differ in their policies. Other companies offer pet insurance in other countries. Some companies offer different levels of care. There basic plans that cover accidents and illness, as well as premium plans that cover all aspects of health and wellness.

Most plans do not cover pre-existing illnesses, and this may be important in how other symptoms are covered by your plan. If your pet, for instance, has an ear infection in its history, ask if in the future the pet is diagnosed with an allergy, but with other symptoms, if that will be covered. An ear infection is often caused by an allergy. If your cat has been treated in the past for vomiting, and is later diagnosed with another disease that can cause vomiting such as IBD or kidney disease, will that be covered?

Another issue with the pre-existing clause is that it is important to ask if your pet is evaluated for coverage when first obtaining the insurance, or with each renewal. For instance, if after you get the insurance, it pays for treating your dog's ear infection, will another ear infection treatment be covered next year?

Many plans do not cover "genetic" diseases. With advances in DNA studies, veterinary medicine is discovering more and more diseases are genetic based. It is important to ask what diseases they consider to be genetic for the breed that you own.

Some policies cover only up to a certain age of your pet. Some do not cover prescription drugs or dental disease. Others have a yearly or lifetime dollar limit.

Most companies have a deductible and then pay a percentage of the bill, usually 80% to 90%. Some companies have a set dollar reimbursement for each problem or procedure.

Another consideration is whether to obtain a basic or premium plan. It is important to compare the costs of each option. In many cases, it may be more prudent to purchase the basic coverage.

A small percentage of pets are covered by health insurance at the present time but this is expected to change in the near future. More than 1600 companies, including Google and Office Depot, offer pet health insurance as an optional employee benefit.

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Monday:

7:30 am-5:30 pm

Tuesday:

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Wednesday:

7:30 am-5:30 pm

Thursday:

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Open 1st & 3rd Saturdays of each month. Closed 2nd & 4th Saturdays of each month.

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Testimonials

Read What Our Clients Say

  • "We have a new 8 week Boston Terrier that we took to Springfield Vet yesterday for the first time. Absolutely pleased with the service, attitudes and genuine care shown to our little boy. The whole team was so professional, but took time to talk to you and explain everything. Dr Cynthia Wiseman is so wonderful, she sat in the floor did Logan's exam and played with him. What bedside manners. I will continue to use them, I highly recommend them to anyone looking for a caring and professional vet."
    Roi W.
  • "We absolutely love this vet clinic and the staff! The facilities are modern and always clean. Everyone is always so friendly and genuinely care for you and your animal- they make you feel as if you are apart of their family.

    Our boy, Samson, is a Rottie (and quite the problem child). We are usually in the clinic almost every other month for something and they are always so helpful and show great care and love for our pup! We are very picky/protective puppy parents, so we were very grateful to have found both Dr. Cynthia and Dr. Heath shortly after getting Samson.

    We have definitely found our "home" in the vet world, and would highly recommend to anyone who is currently looking!"
    Machaelie H.
  • "I have taken my dog here since he was a puppy. The staff are so friendly and caring, a very clean place and they always get us in quickly. When we come in no one passes us without greeting my dog and I and they're never in a rush to get us out of there."
    ShealynR.
  • "We decided to start taking our new kitty here this past fall and we love it! He was not on his best behavior (to say the least) for his first appointment, and the staff was so patient and was still able to safely run his bloodwork and give him his vaccinations. Every service has been reasonably priced, and they did everything they possibly could to make sure that our little guy was off to a healthy start after we adopted him. What I love is that they really seem to focus on the small details, too, like trimming our cat's nails after remembering that I had expressed interest in doing so at a previous appointment, or supplementing his flea treatment with something to safely speed up the process. We will definitely keep coming here as long as we live in Springfield!"
    Megan J.
  • "I have been taking my dog to SVC since 2012 and when I adopted my cat in 2015. I have never had a bad experience. We have seen Drs. Heath & Cynthia Wiseman and I love them both. Always professional, always take their time when looking my pets over, asking questions, and answering mine."
    Katherine P.
  • "We’ve been taking our Moose there for a few years now. After swallowing a toy when he was a puppy, getting fixed, having surgery on his eyelids a couple times, and most recently having a breed specific illness; I can I say I would recommend everyone to go here. They’ve taken the best care of our boy time and time again and went above and beyond."
    Ashley J.
  • "We’ve been taking our Moose there for a few years now. After swallowing a toy when he was a puppy, getting fixed, having surgery on his eyelids a couple times, and most recently having a breed specific illness; I can I say I would recommend everyone to go here. They’ve taken the best care of our boy time and time again and went above and beyond."
    Ashley J.
  • "Pleasant staff.,very informative. Great environment for your pets, including own room for cats to play so as they aren't stressed out."
    Cheryl K.
  • "Dr. Cynthia Wiseman has helped my little Shiba dog with chronic hip problems tremendously with consistent acupuncture therapy! So thankful for this practice and the high quality of care they offer my pets!"
    Lacey M.