Online Pet Pharmacies - Saving Money or Risk to Your Pets?

Image of hands holding a cat.

Their ads promise to save you lots of money and even "a stressful trip to the veterinarian". You are encouraged by slick video and professional announcers to purchase flea medications, pain relief drugs and even heartworm prevention all from the comfort of your living room and laptop computer. But, are online pet pharmacies really the best option for you or are there hidden dangers?

With record numbers of families enjoying the benefits of pet ownership and online shopping, it should come as no surprise that the amount of money spent on our pets is huge. Experts are forecasting that pet owners will spend more than $50 billion dollars annually. A significant percentage of those expenses include veterinary care and prescription medications. So, is it any wonder that buying your prescription medications online may also look like a good deal?

At first glance, online pet pharmacies would seem to be a great option. The promise of lower prices and having the medication shipped to your door is a big selling point for busy, budget conscious people. But, there are some pitfalls when relying on Internet based sources for your pet's medication needs.

First, they all say you can "save a trip to the vet". Unfortunately, this is only partially true. In order to prescribe and dispense medication to your pet, most states require that there is a valid veterinarian-client-pet relationship or VCPR. This is usually defined as a veterinarian having examined your pet within the last 12 months. If the VCPR does not exist, medication cannot be dispensed.

Some websites will offer to sell the drugs without a prescription. This is not only illegal but not in the best interest of your pet! Websites that sell without needing prescriptions are most often based outside of North America, where pharmacy and drug laws may not be as strict.

The requirement for this professional relationship insures that you and your veterinarian have good, up to date facts about your pet's health. Plus the medical records and history for your pet are all in one place. The veterinary staff also knows your whole pet family and can help prevent problems when there are multiple species present in the household.

Since pets are unique individuals, some may have unexpected reactions to certain drugs and some medications can even be deadly if given incorrectly. Others may need a special formulation for ease of administration. The online pharmacies will not know this information and this could be a problem if your pet is on several medications or has secondary conditions.

If a life-threatening emergency happens with a medication, your veterinarian is only a phone call away. Some online pharmacies only allow contact through email and this will not help you if your pet needs assistance immediately!

Finally, despite many good businesses online, there will always be a few who are looking for a quick buck at your expense. Avoid sites that offer dramatically lower prices than competing sites or your veterinarian. Likewise, if you have ordered medication online, check the drug to make sure it looks similar to what you have given before. If it looks different in any way, do not give it to your pet.

The FDA is so concerned about this, it is now warning pet owners to be aware of shady online companies. And, the National Board of Pharmacies has instituted the Veterinary Verified Internet Pharmacy Practice Sites program (Vet-VIPPS) to help you find properly licensed and compliant online pet pharmacies. Only twelve companies so far have earned the right to display the Vet-VIPPS seal of approval.

Check with your veterinarian about online pharmacies. Many veterinary hospitals now offer their very own store on their websites. You can order your pet's medications conveniently from home, possibly even get home delivery and you know that the source is reputable. In addition, you will know who you are talking to in case of any problems or concerns. Honest and open communication with your veterinarian about cost concerns will prevent misunderstandings about money and help you do what's best for your pet.

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Our Regular Schedule

Monday:

7:30 am-5:30 pm

Tuesday:

7:30 am-5:30 pm

Wednesday:

7:30 am-5:30 pm

Thursday:

7:30 am-5:30 pm

Friday:

7:30 am-5:30 pm

Saturday:

Open 1st & 3rd Saturdays of each month. Closed 2nd & 4th Saturdays of each month.

8:00 am-2:00 pm

Sunday:

Closed

Testimonials

Read What Our Clients Say

  • "We have a new 8 week Boston Terrier that we took to Springfield Vet yesterday for the first time. Absolutely pleased with the service, attitudes and genuine care shown to our little boy. The whole team was so professional, but took time to talk to you and explain everything. Dr Cynthia Wiseman is so wonderful, she sat in the floor did Logan's exam and played with him. What bedside manners. I will continue to use them, I highly recommend them to anyone looking for a caring and professional vet."
    Roi W.
  • "We absolutely love this vet clinic and the staff! The facilities are modern and always clean. Everyone is always so friendly and genuinely care for you and your animal- they make you feel as if you are apart of their family.

    Our boy, Samson, is a Rottie (and quite the problem child). We are usually in the clinic almost every other month for something and they are always so helpful and show great care and love for our pup! We are very picky/protective puppy parents, so we were very grateful to have found both Dr. Cynthia and Dr. Heath shortly after getting Samson.

    We have definitely found our "home" in the vet world, and would highly recommend to anyone who is currently looking!"
    Machaelie H.
  • "I have taken my dog here since he was a puppy. The staff are so friendly and caring, a very clean place and they always get us in quickly. When we come in no one passes us without greeting my dog and I and they're never in a rush to get us out of there."
    ShealynR.
  • "We decided to start taking our new kitty here this past fall and we love it! He was not on his best behavior (to say the least) for his first appointment, and the staff was so patient and was still able to safely run his bloodwork and give him his vaccinations. Every service has been reasonably priced, and they did everything they possibly could to make sure that our little guy was off to a healthy start after we adopted him. What I love is that they really seem to focus on the small details, too, like trimming our cat's nails after remembering that I had expressed interest in doing so at a previous appointment, or supplementing his flea treatment with something to safely speed up the process. We will definitely keep coming here as long as we live in Springfield!"
    Megan J.
  • "I have been taking my dog to SVC since 2012 and when I adopted my cat in 2015. I have never had a bad experience. We have seen Drs. Heath & Cynthia Wiseman and I love them both. Always professional, always take their time when looking my pets over, asking questions, and answering mine."
    Katherine P.
  • "We’ve been taking our Moose there for a few years now. After swallowing a toy when he was a puppy, getting fixed, having surgery on his eyelids a couple times, and most recently having a breed specific illness; I can I say I would recommend everyone to go here. They’ve taken the best care of our boy time and time again and went above and beyond."
    Ashley J.
  • "We’ve been taking our Moose there for a few years now. After swallowing a toy when he was a puppy, getting fixed, having surgery on his eyelids a couple times, and most recently having a breed specific illness; I can I say I would recommend everyone to go here. They’ve taken the best care of our boy time and time again and went above and beyond."
    Ashley J.
  • "Pleasant staff.,very informative. Great environment for your pets, including own room for cats to play so as they aren't stressed out."
    Cheryl K.
  • "Dr. Cynthia Wiseman has helped my little Shiba dog with chronic hip problems tremendously with consistent acupuncture therapy! So thankful for this practice and the high quality of care they offer my pets!"
    Lacey M.